An order is dispatched within 3-5 business days by German post with a tracking number.
�If you want me to insure the package, please let me know.
I ship the product in a cardboard box, well wrapped in plastic with bubbles.
Thus, the product is packaged as safely as possible to avoid damage, but if they are damaged during transport, it is not my responsibility.
I am not responsible for any delays that may occur during delivery.I do not accept returns or returns.
Delivery takes about 1-3 weeks (sometimes up to 1 month) depending on your location.
You are responsible for any customs fees. If you want faster methods, please write to me first.
The cancellation period is two days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform me (
[email protected]) of your decision to cancel this contract by means of a clear statement.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, I have made all payments that I have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, I will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
I can refuse the repayment until I have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return or hand over the goods immediately and in any event no later than two days from the day on which you inform me of the cancellation of this contract. The deadline is met if you send the goods before the two-day deadline.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.